Today’s businesses are more dependent upon their IT departments than ever. The expectation is that IT will provide the necessary services…
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GigaOm Radar for IT Service Management (ITSM)
Information technology service management (ITSM) provides a structured means for IT operations to define and deliver services to an organization, its…
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GigaOm Radar for Cloud Resource Optimization
As we learned in the associated GigaOm report, “Key Criteria for Evaluating Cloud Resource Optimization Solutions,” cloud resources that are not…
Read Morewill.i.am: ideas people drive tech-first innovation
will.i.am is enthralling, sharp, and, yes, he has technical smarts and a view on the future. At a recent Atlassian ITSM…
Read MoreWhat do GigaOm analysts see as the big trends in 2023?
This week I spoke to a number of GigaOm analysts about how they see 2023. Costs are driving, and consolidation, better…
Read MoreHow APM, Observability and AIOps drive Operational Awareness
Ron Williams explains all to Jon Collins Jon Collins: Hi Ron, thanks for joining me! I have two questions, if I…
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GigaOm Radar for Patch Management Solutions
Patch management is the process used to identify, acquire, verify, and install patches to physical and virtual devices and software systems.…
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Key Criteria for Evaluating Patch Management
Software is rarely immutable. It often needs to be modified—patched—to fix a bug or vulnerability, add security, or update a feature.…
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GigaOm Sonar: Integration Infrastructure Management and Transaction Observability
In simple terms, integration infrastructure enables integration among various applications, services, and data sources. This process typically includes message-oriented middleware (MoM),…
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GigaOm Radar for AIOps Solutions
The last year proved to be one of explosive growth in AIOps tooling and solutions. Since our 2021 Radar report on…
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Key Criteria for Evaluating AIOps Solutions
AIOps addresses the volume of noisy and often redundant alerts, events, and messages flooding the enterprise and overwhelming IT operations teams.…
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GigaOm Radar for Incident and Task Management Solutions
Tracking and managing incidents allows organizations to quickly address problems in an IT environment and correct them with the appropriate response.…
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Key Criteria for Incident and Task Management Solutions
No organization can ever be entirely free of incidents, such as a hardware failure, a sudden performance issue, or a service…
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GigaOm Radar for ITSM Solutions
Selecting an information technology service management (ITSM) solution should be based on several factors, including the organization’s size, maturity, and growth…
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Key Criteria for Evaluating ITSM Solutions
IT service management (ITSM) is about optimizing how IT professionals deliver IT services to meet business needs within an organization. Today,…
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Key Criteria for Evaluating Global LPWAN Network Providers
Low-power wide-area networking (LPWAN) is an IoT communications technology that enables small data transfers over long distances with minimal power consumption.…
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Key Criteria for Evaluating Application Performance Monitoring (APM)
Application performance monitoring (APM) seeks to understand how an application reacts when in use. Historically, developers would write bits of code…
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GigaOm Radar for Unified Endpoint Management (UEM)
Endpoint management is one of the most significant challenges enterprises face today. The modern workforce is becoming more distributed and demanding…
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Key Criteria for Evaluating Financial Operations (FinOps) Tools
The cloud has become the de facto hosting platform for enterprises, with multi-cloud and hybrid cloud infrastructures becoming the norm. However,…
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GigaOm Radar for Security Orchestration, Automation, and Response (SOAR)
Security Orchestration, Automation, and Response (SOAR) emerged as a product category in the mid-2010s. At that point, SOAR solutions were very…
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Choosing the Right Service Provider for Cloud Infrastructure Outsourcing
Successful infrastructure outsourcing depends greatly on selecting an adaptable, flexible service provider that can offer a broad range of services.
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Converged Infrastructure: Cloud-Based Intelligent Operations
Converged infrastructure provides substantially more economic, technical, and business benefits than traditional, often siloed servers, storage, and networking resources.
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How to get the most from your IT service management provider
Managing enterprise IT services from the cloud has tremendous advantages, but some major traps lie in wait for companies if technology…
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Rogue Devices: The Consumer Influence on Enterprise Mobility, Part 1
Although one in four smartphones in 2009 were bought for use in small, medium and enterprise businesses, the consumer remains the…
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